Support

We are here to help you at every step of your fertility journey. Whether you have questions about treatments, need assistance with appointment scheduling, or require support during or after your visit to Istanbul, our team is ready to assist.

Before Your Visit

• Treatment Questions: If you have questions about IVF, ICSI, egg freezing, PGT, or any fertility treatment we offer, please reach out.
• Appointment Scheduling: To book an initial consultation — either online or in person — contact our patient coordinator directly.
• Medical Records: If you would like our team to review your previous medical reports before scheduling, you can send them securely via email or WhatsApp.
• Travel & Accommodation: We can assist international patients with guidance on travel planning, nearby accommodation, and transportation to the hospital.

During Your Treatment

• On-Site Support: Our multilingual patient coordinators are available at the hospital to assist with translation, scheduling, and any questions during your treatment cycle.
• Medical Inquiries: All medical questions during active treatment should be directed to the clinic team through your patient coordinator.

After Your Return Home

• Follow-Up Consultations: Remote follow-up appointments are available via video call.
• Medical Reports: If you need copies of your treatment records, please email our clinic.
• Ongoing Questions: We remain available for questions after your return. There is no time limit on post-treatment support.

Response Times

We aim to respond to all inquiries within one business day. For urgent medical matters during active treatment, please call the clinic directly.