{"id":10639,"date":"2026-04-27T08:12:37","date_gmt":"2026-04-27T08:12:37","guid":{"rendered":"https:\/\/drgonenc.com\/?page_id=10639"},"modified":"2026-04-27T08:13:19","modified_gmt":"2026-04-27T08:13:19","slug":"support","status":"publish","type":"page","link":"https:\/\/drgonenc.com\/en\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"10639\" class=\"elementor elementor-10639\">\n\t\t\t\t<div class=\"elementor-element elementor-element-95cca9d e-flex e-con-boxed e-con e-parent\" data-id=\"95cca9d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cfae363 elementor-widget elementor-widget-text-editor\" data-id=\"cfae363\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We are here to help you at every step of your fertility journey. Whether you have questions about treatments, need assistance with appointment scheduling, or require support during or after your visit to Istanbul, our team is ready to assist.<\/p><h2>How Can We Help?<\/h2><h3>Before Your Visit<\/h3><ul><li><strong>Treatment Questions:<\/strong> If you have questions about IVF, ICSI, egg freezing, PGT, or any fertility treatment we offer, please reach out. Our medical coordination team can provide general information and guide you toward a consultation with Dr. Ali \u0130hsan G\u00f6nen\u00e7.<\/li><li><strong>Appointment Scheduling:<\/strong> To book an initial consultation \u2014 either online or in person \u2014 contact our patient coordinator directly.<\/li><li><strong>Medical Records:<\/strong> If you would like our team to review your previous medical reports before scheduling, you can send them securely via email or WhatsApp.<\/li><li><strong>Travel &amp; Accommodation:<\/strong> We can assist international patients with guidance on travel planning, nearby accommodation, and transportation to Medical Park Bah\u00e7elievler Hospital.<\/li><\/ul><h3>During Your Treatment<\/h3><ul><li><strong>On-Site Support:<\/strong> Our multilingual patient coordinators are available at the hospital to assist with translation, scheduling, and any questions during your treatment cycle.<\/li><li><strong>Medical Inquiries:<\/strong> All medical questions during active treatment should be directed to the clinic team through your patient coordinator.<\/li><\/ul><h3>After Your Return Home<\/h3><ul><li><strong>Follow-Up Consultations:<\/strong> Remote follow-up appointments are available via video call. Contact us to schedule.<\/li><li><strong>Medical Reports:<\/strong> If you need copies of your treatment records or medical reports, please email our clinic.<\/li><li><strong>Ongoing Questions:<\/strong> We remain available for questions after your return. There is no time limit on post-treatment support.<\/li><\/ul><h2>Contact Information<\/h2><p><strong>Dr. G\u00f6nen\u00e7 IVF Center<\/strong><br \/>Medical Park Bah\u00e7elievler Hospital<br \/>K\u00fclt\u00fcr Sokak No:1<br \/>Bah\u00e7elievler, 34180<br \/>Istanbul, Turkey<\/p><p><strong>Email:<\/strong> beyza.denizsever@medicalpark.com.tr<br \/><strong>Phone:<\/strong> +90 212 483 17 44<\/p><h2>Working Hours<\/h2><ul><li>Monday \u2013 Friday: 09:00 \u2013 18:00<\/li><li>Saturday: 09:00 \u2013 14:00<\/li><li>Sunday: Closed<\/li><\/ul><h2>Response Times<\/h2><p>We aim to respond to all inquiries within one business day. For urgent medical matters during active treatment, please call the clinic directly.<\/p><p><em>If you have feedback about your experience or suggestions for how we can improve, we welcome your input. Please email us with the subject line &#8220;Feedback.&#8221;<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>We are here to help you at every step of your fertility [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-10639","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/drgonenc.com\/en\/wp-json\/wp\/v2\/pages\/10639","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/drgonenc.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/drgonenc.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/drgonenc.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/drgonenc.com\/en\/wp-json\/wp\/v2\/comments?post=10639"}],"version-history":[{"count":0,"href":"https:\/\/drgonenc.com\/en\/wp-json\/wp\/v2\/pages\/10639\/revisions"}],"wp:attachment":[{"href":"https:\/\/drgonenc.com\/en\/wp-json\/wp\/v2\/media?parent=10639"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}